Customer Reviews for Nelson Nissan Broken Arrow, OK

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Nelson Nissan in Broken Arrow, OK, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Nelson Nissan, allow us the opportunity to earn your business.


The car sale was easy-breezy with the finance office. The finance manager was wonderful and very respectful and happy-go-lucky. My salesman, Jared, was excellent and very kind with great information on all the cars we test drove. My first new car in my life and first business visit that went great and left me happy with no extreme stress! Just blessed bliss!
Pamela S.    

Chris took care to see that my needs were attended to and the service was done timely. Thanks!
Mary Lynn D.    

Everyone is very nice and considerate!
Barber Paint    

Friendly environment, excellent service, high class. Love it! God bless this company.
William S.    

Everyone is super friendly and helpful. Plus, I didn't have to wait forever!
Sandy P.    

The people and the service keep me coming back. Excellent on knowledge and customer satisfaction! Hoi is certainly an asset to the dealership. Margo is also one of the best! No high pressure!
Janell E.    

Very pleasant! The Parts Department took care of my problem! WIll order paint for my new car!
Larry M.    

Shari in the Parts Department was most helpful and very polite. Will do business here again!
Sharon S.    

Very good experience! Got all my car problems fixed for a less than expected, reasonable price. Best service I've seen in a while. Thank you!
Lana O.    

They took great care of me!
Viki S.    

Finance manager Margo is a wonderful and personable manager. We had a lot of fun! Thank you!
Abraham R.    

Very pleasant, friendly, and professional!
Judy K.    

The salesman was great, showing us the different cars plus all the information that went with each car. It was a great experience for us. All of the people were just wonderful!
Paula G.    

I bought a new Quest from Hoi on Saturday. He is a terrific salesperson!
John F.    

I have been doing business with Nelson for over five years now. I've bought two new cars and have my service performed here. Any time I've had an issue they have taken care of it to my satisfaction. These days that's not the norm, so thank you!
Lequita L.    

It has always been excellent. Thanks!
Paul E.    

My experience was very pleasant. The customer service is a five star as usual. Thank you for excellent service!
Carolyn J.    

Very pleased every time I visit. Quick service and friendly staff!
Alicia B.    

Nelson Nissan continues to give the stellar customer service our family has come to expect. From the absolute 100% satisfactory experience our family had when we purchased two cars, to today's educational and quality service oil change and tire rotation, Nelson Nissan does customer service right! Thank you, Nelson Nissan!
Monyamarie B.    

Fantastic! Everyone was so friendly and professional. Thank you!
Leah C.    

The salesman had a great smile and attitude. He was very honest the whole time. Service was great!
Maritza M.    

Danny P. is the man! We always buy our cars here! Danny is a great guy to work with. Easiest and fastest car deal ever! Thanks!
Chris C.    

My experience was great! Everyone was great!
Ashlea    

We had an enjoyable experience. You all are the kindest group of people.
Adrian G.    

We had my truck serviced today and the staff took great care of me, as always. We have had some issues in the past, but the service staff made sure it was resolved and I'm glad I kept coming back.
Rhene & Michael R.    

Very good response. I like that they found a recall I didn't know about.
Pat S.    

Nathan was great at showing me everything. It was a great experience!
Bailey M.    

Great experience, very knowledgeable salesman who was good to work with. All around good experience here at Nelson Nissan.
Pat H.    

They have early scheduling for maintenace work and friendly service. Thank you!
Michelle M.    

These guys are AWESOME! Took great care of my XTerra. It's great. Thanks a bunch, guys!
Tabby C.    

Everyone is always very helpful and friendly. Service is great!
Melanie C.    

I appreciate the service manager going to the parts store when Nissan parts were not in stock.
George M.    

Danny did a nice job. Very good experience! Thank you.
Tom L.    

This is my third car from this dealership and my second from Danny. Everything was great! There was no pressure and a laid back atmosphere. Danny and Margo were good to work with. When we need another car we will be back!
Martin    

Congenial, very good, no pressure, funny salesman!
Casida    

I had the best buying experience ever. It started with Candice helping me online, to the salesman, to Daniel in finance. When I arrived I was greeted promptly and was shown great customer service throughout my visit. Thanks! You made a believer out of me.
Arley H.    

This team was very flexible in working with us. We were able to get a good deal for our money. It has been a win-win situation! Woody spent a lot of time with us as we made our decision.
Halee W.    

Very pleasant, would definitely return! Margo and Robert made my experience pleasant! Thank you very much!
Birdell D.    

Very pleasurable experience. Hope to do future business with Danny and the rest of the team. I will certainly be referring customers to you all!
Jason P.    

Great service! Good atmosphere!
Brian A.    

Everyone we came in contact with was very professional and courteous. We will trade here again.
Rich W.    

Nelson Nissan has always been the type of dealership you would refer your family and friends to. The salesman was most courteous and sincere, and put forth every effort to meet the demands and goals of the customer. In my opinion, the dealership truly wants a "win-win" relationship with the customer. From the service department to the sales department, they represent a trustworthy, professional staff. I am proud to tell people where I bought my vehicle, because I know the quality of service they provide.
Eugenia W.    

Our salesman was not pushy and listened to what we had to say. He didn't have to play the "let me go talk to my manager" game. He gave us the value of our trade and the bottom dollar of the new vehicle. The numbers looked good and we bought a new vehicle. Overall, the best car buying experience I've had!
Stacy B.    

Dan did an awesome job! Reviewed everything on car well. Very professional!
Rita D.    

Everyone was courteous and willing to work with me. The customer service was great and Dan was a great help to me in getting the car.
Lindsey A.    

Very helpful experience. Excellent!
Carla Stiger    

Nelson Nissan did a great job!
James K.    

Kevin was extremely attentive to what we said more than wanting us to listen to what he said. The managers were even friendly.
Robert M.    

They were very friendly. My experience was great!
Tom S.    

Everyone was very helpful and I am pleased with my experience.
Tiffany S.    

Wonderful, very pleased with sales person. Loved Christian music playing. Very understanding of activity of my two-year-old son. Would definitely do business again.
Jessica W.    

Wonderful experience! Thoughtful, caring people who sell a product that sells itself.
Bryan L.    

Very kind and full of great information. Most importantly our salesman was honest.
Steve M.    

I have done business with Nelson Nissan for 13 years. They are not the typical dealership. They not only make the buying experience easy, their honesty allows me to never feel like I need to check and recheck every number. Salesman Danny is incredible and on the few times I have needed the service department, they proved to be superior as well. Yes, I am a believer!
Tom M.    

This is my 7th vehicle purchase from the Nelson Folks over the Years and there must be a good reason I keep coming back! This too was a good buying experience and I appreciate that. Nathan Parker did a fine job and was very pleasant and professional.
Gordon R.    

Friendly sales and staff! Easy to work with, I would definitely recommend Nelson Nissan to my family and friends, great teamwork!
Ronald M.    

Our second visit was great, thanks Robert and Margo, I hope to continue doing business with Nelson.
Angela B.    

All the people at Nelson were friendly and I was able to get the deal I was looking for.
Michael M.    

It was a great experience! I want to thank Grant and Daniel for making a believer out of me! I will tell other customers about Nelson Nissan, it is the place to buy a car from, especially other women buyers! You guys are the best!
Darlene C.    

My son and I had a very wonderful experience. Our salesman was very courteous and knowledgable and smiled the whole way. Thanks for the great experience, this is a place I will refer others.
Rev. James B    

Danny P. served us and was most helpful. He took the time to explain everything about the car and what all the paperwork was for.
Doyle V.    

Nelson Nissan has great service and were very customer oriented!
Larry and Patty L.    

I had nothing but a totally pleasant experience! Danny was very professional and I left today with a brand new car! I can't imagine doing business anywhere else!
Teresa H.    

Very good experience! Quick, friendly and helpful. Transparent and offered full disclosure. Thanks Nelson Nissan!
Mark E.    

I’ve never worked with a dealership that was so willing to make sure I was completely taken care of and all my questions were answered! Dustin and Margo were great, they made sure I was comfortable with everything and all my needs were met. I will be referring everyone here!
Amber W.    

Excellent working with the staff at Nelson Nissan. Great product knowledge, very helpful, very friendly and very flexible. I plan on making my next purchase from Nelson as well!
Darren B.    

Nelson Nissan is a great place to purchase a car! People were great and gave great customer service. They really take care of their customers and I will definitely recommend them to everyone!
Maria L.    

Nelson found the exact car I wanted and had it brought in! They went above and beyond to get the exact car I wanted when all other Nissan dealers in town could not!
Laura A.    

The salesman put me at ease and streamlined the process as much as possible. I felt comfortable throughout the whole purchase and will definitely recommend Nelson Nissan to my friends and family.
Jennifer H.    

DEALER INFORMATION

Nelson Nissan
800 W Queens St.
Broken Arrow, OK 74012
Phone: (877) 917-3744
Driving Directions & Map

Sales Hours

Mon: 8:30a - 9:00p
Tues: 8:30a - 9:00p
Wed: 8:30a - 9:00p
Thurs: 8:30a - 9:00p
Fri: 8:30a - 9:00p
Sat: 8:30a - 9:00p
Sun: Closed

Service Hours

Mon: 7:30a - 6:00p
Tues: 7:30a - 6:00p
Wed: 7:30a - 6:00p
Thurs: 7:30a - 6:00p
Fri: 7:30a - 6:00p
Sat: 8:00a - 2:00p
Sun: Closed
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