FAQs

 

Program and Points

How does the MyNISSAN Rewards program work?

MyNISSAN Rewards is a complimentary program that rewards members for servicing their vehicle with your MyNISSAN Rewards dealership. When you enroll, you receive Service Reward Points in your account that you can redeem on your next visit at your enrolled dealership. Service Reward Points are redeemable for discounts on Genuine Nissan Service, Parts and Accessories. When you bring in your vehicle for service, you earn more Service Reward Points to use toward your next visit. You may also earn Sales Dollars to redeem towards the purchase of a new Nissan vehicle. Plus, you can take advantage of special offers throughout the year. Dealer participation in MyNISSAN Rewards may vary. Sales Dollars are not offered by all dealerships and are not valid in all states.

What is the value of a Reward Point?

One Reward Point is equivalent to one dollar in customer cash to spend toward the purchase of Genuine Nissan Service, Parts and Accessories, or the purchase of a new Nissan vehicle (at participating dealerships).

How do I keep my Reward Points from expiring?

Keeping your Points from expiring is easy: Just have qualifying activity. Qualifying activity includes:

  • Earning Points by bringing in your vehicle for service, or purchasing parts or accessories.
  • Redeeming Points by applying your Service Points toward your service visit, or parts or accessories purchase, or applying your Sales Dollars toward the purchase or lease of a new Nissan vehicle (at participating dealerships).
  • Making a purchase through MyNISSAN Rewards Online Shopping.

How can I find out how many Reward Points I have in my account?

You can check your Reward Point balance at NissanUSA.com/Rewards, or have your dealership Service Advisor or Sales Advisor look it up for you. Your Reward Points also appear on your MyNISSAN Rewards monthly email statement. Not receiving your MyNISSAN Rewards monthly email statement? Go to My Profile and verify that your email address is entered correctly.

How long do my Reward Points stay on my account?

Sales and Service Points stay on your account per your dealership’s terms and conditions. Points earned through MyNISSAN Rewards Online Shopping stay on your account for two years after the transaction date of purchase.

Can I use my Service Points for vehicle purchase and can I use my Sales Dollars for service?

No. Service Points can be used toward the purchase of Genuine Nissan Service, Parts, and Accessories. Sales Dollars can be used toward the purchase of a new Nissan vehicle (at participating dealerships). Dealer participation in MyNISSAN Rewards may vary. Sales Dollars are not valid in all states.

Can I use the Reward Points I earned through MyNISSAN Rewards Online Shopping for either sales or service?

Yes. You can use these Points toward the purchase of factory-recommended Genuine Nissan Service, Parts, and Accessories, or the purchase of a new Nissan vehicle (at participating dealerships).

What if I’m a VPP customer? Can I use my Reward Points?

You may redeem your dealership Points and Nissan Points. The only exception is that VPP customers are not eligible to redeem Sales Points.

How do I earn Reward Points through MyNISSAN Rewards Online Shopping?

When you purchase from any of the over 500 retail merchants through Online Shopping, you will receive a percentage of your pre-tax sale from that online retail purchase in MyNISSAN Rewards Points. Each retail merchant determines the percentage that you can earn. You can then use these Points toward the purchase of Genuine Nissan Service, Parts, and Accessories, or toward the purchase of a new Nissan vehicle (at eligible dealerships). One point is equivalent to one dollar in customer cash to spend at your MyNISSAN Rewards dealership.

How long does it take for the Reward Points I earned through MyNISSAN Rewards Online Shopping to show up on my MyNISSAN Rewards account?

It takes up to 45-60 days after your retail purchase for the Points to load onto your account. In the case of travel, the retail purchase date is actually the date of travel – not the date of ticket purchase. To see how many Reward Points you have earned and redeemed, click on the “Account History” tab on
NissanUSA.com/Rewards.

Dealership and Accounts

Can I switch to another dealership once I’m enrolled?

You can enroll at a different dealership by enrolling online and selecting that dealership, or by asking that dealership to enroll you as their member. Dealership Points can only be used at the dealership at which they were rewarded. Nissan Points can be used at any participating Nissan dealership.

How many accounts can I have per household?

Members are allowed one account per household.

How can I find out how many Reward Points I have in my account?

You can check your Reward Point balance at
NissanUSA.com/Rewards, or have your dealership Service Advisor or Sales Advisor look it up for you. Your Reward Points also appear on your MyNISSAN Rewards monthly email statement. Not receiving your MyNISSAN Rewards monthly email statement? Go to My Profile and verify that your email address is entered correctly.

How long do my Reward Points stay on my account?

Sales and Service Points stay on your account per your dealership’s terms and conditions. Points earned through MyNISSAN Rewards Online Shopping stay on your account for two years after the transaction date of purchase.

How do I stop receiving MyNISSAN Rewards emails?

Click the “Unsubscribe” link at the bottom of any MyNISSAN Rewards email to be removed from the MyNISSAN Rewards email list. Or log in to your account on
NissanUSA.com/Rewards
and change your communications preferences on your Profile page to “No, I don’t want to be notified of promotions, offers and updates.”

I opted out of receiving MyNISSAN Rewards emails. Why am I still receiving emails from the dealership?

Even though you unsubscribed from MyNISSAN Rewards emails, you may still receive emails from the dealership that are not related to the MyNISSAN Rewards program.

Online Shopping

I opted out of receiving MyNISSAN Rewards emails. Why am I still receiving emails from the dealership?

Even though you unsubscribed from MyNISSAN Rewards emails, you may still receive emails from the dealership that are not related to the MyNISSAN Rewards program.

I opted out of receiving MyNISSAN Rewards emails. Why am I still receiving emails from the dealership?

Even though you unsubscribed from MyNISSAN Rewards emails, you may still receive emails from the dealership that are not related to the MyNISSAN Rewards program.

I opted out of receiving MyNISSAN Rewards emails. Why am I still receiving emails from the dealership?

Even though you unsubscribed from MyNISSAN Rewards emails, you may still receive emails from the dealership that are not related to the MyNISSAN Rewards program.

I opted out of receiving MyNISSAN Rewards emails. Why am I still receiving emails from the dealership?

Even though you unsubscribed from MyNISSAN Rewards emails, you may still receive emails from the dealership that are not related to the MyNISSAN Rewards program.

Nissan Visa® Credit card

How do I earn Reward Points with the Nissan Visa Credit Card?

A cardholder can earn Nissan Visa Credit Card Reward Points when they use their credit card to make purchases on the following: 5 Points earned per dollar at NISSAN dealerships, 5 Points earned per dollar on gas, 3 Points earned per dollar on dining, and 1 point earned per dollar everywhere else Visa credit cards are accepted.
Learn more at
nissan.syf.com.

Is there a maximum of Reward Points I can earn with my Nissan Visa Credit Card?

There is no maximum to the amount of Nissan Visa Credit Card Reward Points that you can earn.

Do my Points ever expire on the Nissan Visa Credit Card?

Nissan Visa Credit Card Reward Points will expire five years from the date the point was earned.

How can I redeem my Nissan Visa Credit Card Reward Points?

You may redeem your Nissan Credit Card Reward Points at participating NISSAN retailers toward sales, leases, service, or for vehicle accessories. You can also redeem them for a statement credit (for up to $300 per calendar year) to be applied to your Nissan Visa Credit Card account. Rewards point balances will be displayed on your Nissan Visa Credit Card account billing statement. Your Nissan Visa Credit Card Rewards balance will also be displayed on
NissanUSA.com/Rewards
if you have linked your Nissan Visa Credit Card to your MyNISSAN Rewards account.
Please visit
www.nissan.syf.com
or call the number on the back of your card for a list of participating Nissan retailers where your rewards Points can be redeemed.

Can I redeem my Nissan Visa Credit Card rewards and my MyNISSAN Rewards Points at the same time?

Yes, you can combine reward balances for both your Nissan Visa Credit Card and your MyNISSAN Rewards account at participating dealerships. Please see your dealership associate for more details.

How do I link my Nissan Visa Credit Card to my MyNISSAN Rewards account?

After logging in to your MyNISSAN Rewards account, click on “LINK YOUR ACCOUNT” located on the Nissan Visa Credit Card tile under My Offers on the Home page, or you can link your Nissan Visa Credit Card under the My Profile page as well. You can also request that the dealership associate or cashier link your accounts together for you while at the dealership.

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